Payment
Processing Time
Orders placed after noon GST will ship next business day. Orders placed after 12PM GST on Friday will ship out Monday.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. When selecting our free 2 day shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
MISSING ORDER
If you're missing items or a shipment, contact us within 30 days of ship date at support@spoon.ae
Tracking my order
Your tracking number is provided to you on email and available in your account.
Shipping Restrictions
Due to restrictions from our financial partners, Spoon.ae does not ship to the following countries:
- Belarus
- Burma
- Congo
- Cote d'Ivoire
- Crimea
- Cuba
- Iran
- Iraq
- Russia
- Ukraine
- Liberia
- Libya
- North Korea
- Somalia
- Sudan/South Sudan
- Syrian Arab Republic
- Yemen
- Zimbabwe
Shipping Providers
Local Shipments in UAE - Quiqup or Aramax
International Shipments - Aramax